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phelornavixato

Professional Gel Manicure Specialists

Privacy Policy

Your privacy matters to us. This policy explains how phelornavixato collects, uses, and protects your personal information when you use our gel manicure platform and services.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

1 Information We Collect

phelornavixato collects information to provide better services to our users and improve their gel manicure learning experience. We collect information in several ways, depending on how you interact with our platform.

Personal Information

Name, email address, phone number, postal address, and payment information when you register for courses or purchase services.

Usage Information

Details about how you use our website, including pages visited, time spent, courses accessed, and learning progress.

Technical Information

IP address, browser type, device information, operating system, and cookies to enhance your browsing experience.

Communication Data

Messages you send us through contact forms, support requests, and feedback submissions.

We collect this information when you voluntarily provide it through account registration, course enrollment, newsletter subscriptions, or when contacting our support team. Some technical information is collected automatically through cookies and similar technologies.

2 How We Use Your Information

Your information helps us deliver personalized gel manicure education and maintain our high-quality service standards. We use your data for specific, legitimate purposes that benefit your learning experience.

  • Providing access to gel manicure courses and educational materials
  • Processing payments and managing your account subscriptions
  • Sending course updates, learning reminders, and educational newsletters
  • Responding to your inquiries and providing customer support
  • Improving our platform functionality and developing new features
  • Analyzing learning patterns to enhance course effectiveness
  • Complying with legal obligations and preventing fraudulent activity
  • Personalizing your learning experience with relevant content recommendations

We process your personal information based on various legal grounds under Australian Privacy Principles, including your consent, contract performance, legitimate interests, and legal compliance requirements. You can withdraw consent for marketing communications at any time through your account settings or by contacting us directly.

3 Information Sharing and Disclosure

phelornavixato values your privacy and does not sell or rent your personal information to third parties. We only share your information in specific circumstances that are necessary for our service delivery or required by law.

We may share your information with trusted service providers who assist in operating our platform, including payment processors, email service providers, cloud storage services, and analytics tools. These partners are contractually bound to protect your information and use it only for the purposes we specify.

In certain situations, we may need to disclose information to comply with legal obligations, respond to valid legal requests from authorities, protect our rights and property, prevent fraud, or ensure user safety. Any such disclosures will be limited to what is legally required.

If phelornavixato undergoes a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction. We will notify you of any such changes and ensure your data remains protected under this privacy policy or a substantially similar one.

We never share your personal learning progress, course completion data, or individual performance metrics with other students or third parties without your explicit consent.

4 Data Security and Protection

Protecting your personal information is a top priority for phelornavixato. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security framework includes industry-standard encryption for data transmission, secure server environments, regular security audits, and strict access controls limiting data access to authorized personnel only. Payment information is processed through PCI DSS compliant payment processors and is never stored on our servers.

We regularly update our security protocols and conduct vulnerability assessments to stay ahead of emerging threats. Our staff undergoes privacy and security training to ensure proper handling of personal information.

While we take extensive precautions, no internet transmission is completely secure. We encourage you to use strong, unique passwords for your account and notify us immediately if you suspect any unauthorized account activity.

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide details about the incident, steps taken to address it, and recommendations for protecting yourself.

5 Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. phelornavixato respects these rights and provides easy ways for you to exercise them.

Access Your Data

Request a copy of the personal information we hold about you, including course progress and account details.

  • Log into your account dashboard
  • Navigate to privacy settings
  • Click "Download My Data"
  • Receive your data within 30 days

Correct Information

Update or correct any inaccurate or incomplete personal information in your profile.

  • Access your account settings
  • Select "Edit Profile"
  • Update incorrect information
  • Save changes immediately

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.

  • Contact our support team
  • Provide identity verification
  • Specify deletion preferences
  • Confirm within 30 days

Restrict Processing

Limit how we use your information while maintaining your account access.

  • Email privacy@phelornavixato.sbs
  • Specify restriction requests
  • Provide valid reasons
  • Receive confirmation notice

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require identity verification to protect your privacy.

6 Data Retention and International Transfers

phelornavixato retains your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Course completion records are maintained for seven years after completion to provide ongoing certification verification.

Active account information is retained while your account remains active and for three years after account closure, unless you request earlier deletion. Marketing communications data is retained until you unsubscribe, and support communications are kept for two years for quality assurance purposes.

Some of our service providers may store or process your information outside Australia, including cloud storage services in the United States and European Union. When transferring data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

We regularly review our data retention practices and securely delete information that is no longer needed. Deleted information is removed from our active systems and backup storage according to our data destruction policies.

7 Cookies and Tracking Technologies

phelornavixato uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. These technologies help us understand how you use our platform and improve our services.

Essential cookies are necessary for basic website functionality, including user authentication and security features. These cookies cannot be disabled without affecting site performance. Analytical cookies help us understand visitor behavior and improve our course offerings.

Marketing cookies are used to deliver relevant advertisements and measure campaign effectiveness. You can control these cookies through your browser settings or our cookie preference center available in your account dashboard.

Third-party cookies from trusted partners like Google Analytics and payment processors may also be used, subject to their respective privacy policies. We regularly audit all third-party integrations to ensure they meet our privacy standards.

You can disable cookies in your browser settings, though this may affect some website functionality. Mobile app users can control tracking through their device's privacy settings.

8 Children's Privacy and Policy Updates

phelornavixato's services are designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If we discover we have collected information from a child under 16, we will promptly delete such information.

Parents or guardians who believe their child has provided personal information to phelornavixato should contact us immediately so we can remove the information and terminate any associated accounts.

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The effective date at the top of this policy indicates when the current version was last updated.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may terminate your account and request data deletion before the changes take effect.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the information below. We're committed to addressing your privacy concerns promptly and thoroughly.

Mailing Address

Unit 14&15, 21 Cavenagh St
Darwin City NT 0800
Australia

Phone Number

+61 7 4725 1663

Email Address

privacy@phelornavixato.sbs

We will respond to privacy inquiries within 30 days and work diligently to resolve any concerns about your personal information.